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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will show up. It comprises thorough info about all the actions that you can perform on the page in question. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of educational video clips describing how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you are looking for, take a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual users and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24x7 and eager to help you with any problem. Each support ticket you send will be replied to within 60 minutes (the average support ticket response time is about twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 293591

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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